At BELEZO Clothing, we are committed to delivering your orders safely and on time. Please review our shipping policy below for details on order processing and delivery.
Order Processing
- All orders are processed within 2–4 business days after order confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- Once your order is shipped, you will receive a confirmation message or email with tracking details (where available).
Domestic Shipping (Sri Lanka)
At BELEZO Clothing, every order is handled with care and precision. All orders are processed within 2–4 business days from the date of confirmation. Deliveries within the Colombo (01–15) area are typically completed within 1–3 working days after dispatch. Orders delivered outside the Colombo (01–15) area may take approximately 3–7 working days from the date of order placement, depending on the destination and the courier service used. Shipping charges will be calculated at checkout or communicated at the time of order confirmation. While we aim to meet estimated delivery timelines, occasional delays may occur due to courier operations, weather conditions, or other unforeseen circumstances beyond our control.
Shipping Delays & Responsibilities
BELEZO Clothing is not responsible for delays caused by third-party courier services, customs clearance, or circumstances outside our control. Customers are requested to ensure that all shipping details provided at checkout are accurate and complete. Orders delayed or lost due to incorrect address information cannot be guaranteed for replacement or refund.
Contact Us
For any shipping-related inquiries or assistance, please contact our support team at:
📧 help.wearbelezo@outlook.com